Weekend Relief Manager

*About Us* The Ronald McDonald House Charities of Tulsa, Inc.
is a 501(c)3 non-profit that provides love, hope, help and support to families whose children are receiving care at a local hospital by serving as temporary housing for these families.
More information about us and our mission can be found at rmhctulsa.
org.
*Position Summary / Duties and Responsibilities* This position handles the well-being of resident families, provides adequate oversight of the physical structure and contents of the House, and manages any emergencies that might arise.
This position reports to duty at 5:00 p.
m.
on Friday and is available until the Resident Manager arrives on duty at 5:00 p.
m.
on Sunday.
*Job Requirements* Ability to interpret, summarize and prepare information for management review such as Incident Reports, Daily Room Log and any other information that needs to be reported to the House Manager or CEO/President.
Work effectively with volunteers to promote an atmosphere of warmth and understanding among families.
Follow established emergency protocols and apply appropriate crisis management with independent judgment as necessary.
Manage the House’s regular operations including but not limited to: * Registration of guest and room assignments.
* Welcome and orientation of guest to the House covering policies and procedures.
* Collection and recording of guest donations.
* Supervision of guest check-out.
* Conduct House Tours.
* Be sensitive to families in difficult or crisis periods.
* Maintain confidentiality of all personal and/or protected health information regarding House guest and/or related parties.
* Open the House on scheduled weekend duty.
* Communicate effectively with hospital staff.
* In absence of Guest Chef, make sure dinner is available for guests.
* All other duties assigned by management.
*Housekeeping* * Oversee housekeeping to make sure rooms are cleaned to RMHC of Tulsa standards.
* Inform House Manager of any needed facility repairs through a summary email and entering it into CMMS * In the absence of the housekeeper, keep kitchen clean, trash emptied and hallways mopped.
* Do laundry as families check out.
*Physical Demands* * While performing the duties of this job, the employee is frequently required to sit, talk and hear.
The employee is occasionally required to walk, use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands or arms.
* The employee must occasionally lift and or move up to 30 pounds.
* Specific vision abilities required by this job include near and far acuity, color vision, depth perception and ability to adjust focus.
*Qualifications / Skills* * Time management; the ability to organize and manage multiple priorities.
* Requires effective oral and written communication skills.
* Requires excellent communication and customer service skills.
* Demonstrated interest in and appreciation for the work of non-profit organizations and their role in the community.
*Education Requirements* * Five-10 years of work experience.
* High School diploma, some college preferred Job Type: Part-time Expected hours: 10 – 15 per week Schedule: * Rotating weekends * Weekends only Work setting: * In-person Work Location: In person